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Privacy Policy and Cookies

Privacy is of great importance to E-Aquatic based at our surf school in Vilanova i la Geltrú. We want to maintain an open and transparent attitude when processing your personal data. Therefore, we have a policy that sets out how your personal data is treated and protected.

What is a privacy policy?

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfils a legal requirement to protect a visitor or client's privacy.

What are cookies?

Cookies are files sent to a browser through a web server to record user activities on a specific website. The main purpose of Cookies is to provide the user with faster access to selected services and a personalized browsing experience. In addition, Cookies can be used to help the person in charge of the web to know the traffic that his web has, who is his audience and how to improve it.

Who is responsible for the processing of your data?

Name: Hilary Dawe

Postal Address: Rambla del Port nº1, Vilanova i la Geltrú

Email: hello@eaquatic.eu


What type of information we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

For what purpose do we process your personal data?

At E-Aquatic we process the information provided by interested persons in order to carry out the administrative, accounting and fiscal management of the requested services, as well as to send commercial communications about our products and services, for whose consent you have given.

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How long will we keep your data? 

The data will be kept as long as the commercial relationship is maintained, and where appropriate, during the years necessary to comply with the applicable legal obligations.

What is the legitimacy for the processing of your data?

We indicate the legal basis for the processing of your data:

– Execution of a contract: Provision of the requested services.

– Consent of the interested party: Sending commercial communications.

To which recipients will your data be communicated?

Your data will only be transferred to third parties for whom we have duly obtained your consent, as well as to comply with legal obligations.

Data transfers to third countries.

Data transfers to third countries are not planned.

What are your rights when you provide us with your data? 

Anyone has the right to obtain confirmation as to whether or not at E-Aquatic we are processing personal data that concerns them. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data.

In this case, E-Aquatic will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

You can materially exercise your rights in the following way: by contacting the email address of the data controller mentioned above, attaching a copy of your ID or identity document.

If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

In the event that you feel your rights have been violated regarding the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through from its website: www.agpd.es.

How can our site visitors withdraw their consent?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at

If you don’t want us to process your data anymore, please contact us at hello@eaquatic.cu or send us mail to:E-Aquatic, Rambla del Port, 1, 08800 Vilanova i la Geltrú, Barcelona

How have we obtained your data?

The personal data that we process at E-Aquatic has been directly provided by the interested party.

The categories of data that are processed are:

– Identification data

– Postal and electronic addresses

- Commercial information.

Why do I use these cookies if I can't eat them?

My website uses cookies managed by third parties, such as Wix.com

I am only a user of the web hosting and editing service provided by Wix.com

Wix.com. use their own and third-party cookies that this website has not contracted.

I do not have access to, nor do I manage or control the data that the user may provide to Wix.com through cookies.

How can you control cookies?
You have the right to decide whether to accept or reject cookies. Essential cookies cannot be rejected as they are strictly necessary for the website to function. You can restrict, block or delete web cookies using your browser. In each browser the operation is different, so now I give you the links to the main browsers on how to make these modifications:

• Internet Explorer
• Firefox
• Chrome
• Safari

In accordance with the provisions of Spanish and European Union regulations, your consent will not be necessary when the storage or access related to cookies are of a technical nature for the sole purpose of transmitting a communication over an electronic communications network or, to the extent that it is strictly necessary, for the provision of an information society service expressly requested by the recipient.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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